Got a right wheel blocked error code while snow blowing. It’s pretty cold out 8 F. Inspected the right wheel which had a pretty good amount of ice that was likely causing the blockage. Took off the tracks and cleared all the ice and wheels could turn. Put it all back together and tried to run the Yarbo but the right wheel doesn’t move and doesn’t look like it even tries to activate. I get the same error message of right wheel blocked. The support line is down currently… what else can I try to get this resolved? Also tried a soft restart which didn’t do anything. The snow is picking up here in Minnesota.
Have you started a support ticket? If not, start there.
Sorry to hear about the issue. I’ve checked our system and can see your support ticket. Please kindly allow some time for our support team to assist, as this issue may require further investigation. Thank you for your patience.
Did you click the clear error button?
They sent a new core which I installed but now the new core doesn’t stay connected to WiFi and says there’s poor gps signal so I can’t even get stuff setup or do anything with it. Super frustrating. Any suggestions?
When you say WiFi, do you mean your home WiFi? If so, delete that network as WiFi isn’t recommended. You should be connected to the data center over HaLow. If HaLow is false in the diagnostics, you may need to perform a reinstall data center under settings. If you can post pics of your diagnostics if those steps don’t work for you, we can take a look and see what’s going on. RTK, status, data center, and HaLow sections.
Hmm, That’s a bit different from what I was told from the Yarbo Engineer the other day. They said it’s totally fine with connecting Home Wifi to Yarbo and no connection over HaLow. And that’s exactly same setup of network for my Yarbo. My RTK antenna (good GPS signal) out and powered but no (wired) Lan-connection. Yarbo is only connecting my home Wifi and it was totally fine to work and update app and FW last two months.
You’re still using HaLow it’s just in local HaLow mode that way. That’s why you have to have WiFi for app connection and updates. Your DC isn’t passing internet through HaLow to your core. The problem with WiFi is if signal is poor or you have a mesh system and the core doesn’t transition smoothly, it can actually cause disconnect issues. Your situation is a little different and it also depends on the WiFi network setup. But a good rule of thumb is to not use home WiFi. HaLow is far superior in range in most cases. Not everyone has WiFi coverage blasting their whole property. With your setup, the DC cannot communicate to Yarbo’s servers so you don’t have any redundancy if your WiFi goes down or loses signal. In this configuration if it switches to cellular the core won’t be able to communicate over the internet to Yarbo’s servers for the RTCM correction data.
Bryan is 100% right. Generally speaking, it’s best to avoid connecting the core to WiFi. It will likely cause you issues down the road.