Have never had an issue with Yarbo mowing this area of my yard. Open area, maybe one small over hanging branch. Everywhere else it is wide open. Today, it gets this one area and loses network and all GPS. I go out so it connects to Bluetooth, I move it to the dead center of my, wait and no GPS signal comes back. Even though I see 21 satellites.
Only way I got a signal back is that I restarted the Yarbo.
Did the last update mess something’s up? I haven’t moved in a couple weeks, so was there an update within that time?
I had the exact same problem twice. This only started happening after the last update. The way you explained is exactly what happened to me. Tried driving it around but the only way I could get it to work again was to reboot it. L2 was 17 the second time it happened, I don’t recall what it was the first time.
Hi @dingoace10, do you have PPVS enabled? If so, try adjusting the parameters to see if it improves performance. If that doesn’t help, you can disable PPVS and see if it resolves the issue.
@Yarbo-Forum In my case I did not have PPVS enabled when I ran into this problem. Until PPVS can be set per area or even better placed like a NGZ it is unusable for me.
@bryan.wheeler This was not a solar issue. I follow solar cycles pretty closely as it relates to my HAM activity. Even if it was a solar issue why would rebooting the core resolve the issue? A reboot immediately resolved the issue both times for me.
Ok so the issue was actually way simpler and I attempted to delete the post while it was pending.
Some how, not sure if it was the latest update to the app or what have you, but the wifi setting was completely wiped out. I ran all over the house adjusted my wifi satellites for better coverage and nothing worked
Yarbo would respond sporadically and at one point I was about to check the wifi and nothing was selected. Seems to be working again.
But it did present a flaw. I couldn’t even connect the controller. The Yarbo was completely dead in my yard with the lights on. I thought I was going to have to take the module off and carry it back to the docking station.
I have noticed the same but I only typically have GPS pauses when the sun is directly behind the satellites and when there is increased solar activity. Sometimes a reboot seems to bust loose whatever is causing it, but I’ve also seen where it doesn’t. I’d say if consistently a reboot fixes it, then that would be software. Or it’s a consistent bug that a reboot lets it bypass the expected conditions which could be even worse if it should actually not have good GPS but thinks it does.
I assume you’ve documented this in a ticket for them to analyze?
I didn’t open a ticket. There are quite a few other posts/tickets about GPS issues and I didn’t want to be bothered with the season ending. If it happens again next year or when I’m using the snow blower I will open a ticket. I did take screen captures showing L2 was 17 when this happened.
I know that is what figured also. Maybe there is a deadspot is that specific spot for the halo? Never happened before. It has the green light. Is there a way to determine if it is functioning correctly?
I couldn’t connect anything to the Yarbo when it happened. Just told me “offline”.
When you can connect to the core, look in diagnostics and look for HaLow to be true and signal to be less than -80. Anything over or false is bad and not working. Closer to zero, the better the signal.
Hi @JNS, Sorry to hear that! We recommend submitting a ticket via support@yarbo.com, so our team can pull the logs, identify what caused the issue, and help get it resolved for you.
We’ll also pass your suggestion about setting PPVS per area to our team for consideration.
Hi， So sorry for the inconvenience! We recommend submitting a support ticket via support@yarbo.com or calling us at +1 (631) 818-1850 for faster diagnostics. Our support will pull the relevant system logs to analyze the cause and get back to you with further analysis.
Wallee (my Yarbo) started his automated scheduled task this morning, heard him working away until he wasn’t, went to go check on him, lights are on but nobody’s home, try to connect via phone app, greeted with an “add your Yarbo” screen … WTH?!? No, physically reboot Wallee, ready to work but no GPS signal, try to drive him to a large open area for better signal, app crashes and try to reconnect, get “network issues” add Yarbo screens again… so if the Core can’t connect to my network, HOW EXACTLY IS SUPPORT GOING TO CONNECT TO CORE TO RETRIEVE THE LOGS!!!
As long as HaLow is working they have a lower level access than what is available to the app. Cellular is also another way they can connect remotely.
As for the app issue where it said to add a Yarbo. This happens when the app doesn’t have a good connection to the internet. Closing out the app and reopening with good internet access should resolve that. Are you by chance having any WiFi or Internet issues or were you on the fringe of WiFi signal where you were? That would explain connection issues like what you described. What I typically do is temporarily disable Bluetooth and WiFi on my phone and use my phones cellular to connect to the core. You could give that a shot and see if that helps.