Switching from Data Center to NetRTK

I’m switching from Data Center to NetRTK. I keep getting a message that says

I was able to get it to connect at one time but the GPS indicator shows red and never picked up a signal. Is there a procedure for this?

Unplug the battery cable for 5 mins and power back up. If you get the same error, check and make sure your diagnostics shows HaLow is working, then disable Bluetooth on your phone temporarily and try again.

Hi there! Have you had a chance to try Bryan’s suggestion? If so, is the issue still happening? Please keep us posted, and if you’re still unable to get NetRTK connected properly, we’ll be happy to help you look into it further.

I have left it connected to the Data Center.