Temporary Server Outage

Yarbo Official
1

Dear Yarbo Family,

We’re currently experiencing a temporary server outage impacting some connections from the Yarbo App. Part of our service runs on AWS, and we’re working closely with their team to restore full functionality as quickly as possible.

What’s affected

  • App login and remote control may fail to connect

  • Live status / map updates may be unavailable

What’s not affected

  • Your devices and data remain safe

  • Tasks already running locally on the unit may continue where possible

What you can do now

We’ll post an update and send a confirmation once service is fully restored. Thank you for your patience and understanding.

5 Likes
2

Huge AWS outage today. Proving once again a dependency on cloud services has its drawbacks.

I suggest Yarbo work on separating from cloud services so that we can use our devices without cloud/internet connections.

14 Likes
3

Completely agree! Feel free to heart the request at the link below if you also agree.

7 Likes
4

Hi @ken.w.gregory Thank you for sharing your thoughtful feedback!

We completely understand your point about the drawbacks of relying on cloud services. While this type of optimization might not be prioritized in the short term, we do recognize how much offline functionality could improve the overall user experience.

If we see more users expressing interest in this feature, we’ll definitely revisit and evaluate this direction in future updates.

3 Likes
5

My experiences with cloud hosted services is at a complete negative.

My experience is with another type of product.

Long story short-ish.

A small company came up with a good product, wich I brought 3 of at $ 700 a peice. A large off-shore company buys that small company, does a bunch of development, moves the products app based settings and controls to a cloud based server. Causes all kinds of issues and problems in the process, that mostly get sorted. Then that off-shore company decides that they dont want to continue with that particular product and company in the US and shuts down that part of their operation and servers along with it, leaving thousands and thousands of customers with a product that no longer is capable of doing what most customers purchased it for. It still works but a a very simple version of its former self.

Now I have 3 peices of expensive equipment that wont do what I want them to do and have to make a decision on spending even more money on either 3rd party software, or 3rd party hardware and a bunch of my time to get working, or try and sell them and move to another brand and spend a whole bunch more money.

So no I dont like being teathered to a cloud service that if forwhatever reason goes away and I’m left holding a now worthless bag that I have spent $8000 on.

Cloud services should be nothing more than a backup to locally hosted content, and not the deal.

7 Likes