So unless I’m at home and near my yarbo. It’s always disconnected. Can’t be at work and send it out to blow snow. Very unfortunate. It seems it needs my cell signal to get it online and then it finds the medium gps signal. Best I ever get fyi.
Not sure why it’s like this. Anyone else have similar issues??
Hi. Sorry to hear you can’t connect to Yarbo remotely. Odds are, we’ll figure it out soon enough.
Is the green light illuminated on your Data Center?
Usually this type of issue is caused by a lack of internet connectivity. So the question is… why no internet? Where’s the failure?
If it was me, I’d reboot the Data Center, then afterwards reboot Yarbo. Give them a few minutes to reboot, then see what happens.
I’ve had this happen a few times and rebooting the Data Center fixed it each time.
Like @rgloverii suggested it sounds like the DC doesn’t have internet connectivity. Can you check your router where it plugs in and make sure that the LAN side of the POE injector is connected to the router and it has a link light? In the interim, enable cellular on the core. This will at least let you remotely connect when/if the DC is not connected to the internet.
So the DC always shows a strong connection. And I have cellular turned on and doesn’t seem to matter. Is it because where I dock it could be blocked by signal. It’s always low on the dock until middle of my driveway it turns strong.
The green light on the DC just indicates there isn’t an RTK issue. If you can only connect in close proximity to the core (IE with bluetooth) then that does seem to indicate an internet problem. GPS being medium shouldn’t affect you connecting to the core.
Just to confirm, you don’t have your core connected to your home WiFi. It’s not recommended. What does your Rover, Status, DC status show on the diagnostics page? Also the HaLow section.
If you are using Ubiquity equipment a good router reboot helps my system every once in a blue moon.
So I have a mesh network and I’m plugged into one of those pods. Should I plug direct to my main modem Instead? I’d have to drill through the house.
I do get strong internet connection often on the diagnosis though
Do you have a way of temporarily connecting directly to the router just to rule out the ‘pod’ being the issue?
Now scroll down on that page to status, Data Center, and then to HaLow. All those look good BTW.
That all looks perfect as well. Your DC has internet. Did you reboot it by chance? What does your Home Screen in the app main page (with the picture of the rover) look like?
So it’s running right now but I always have to connect to log back in.
Once it’s done and docked it will be disconnected again unless I’m home and near it. Then it will connect.
Ah ok, that is a bug. Unplugging your DC for 5 mins and the go into safety settings, restart should help fix that. If it keeps happening, open a ticket.
Thank you!!
