Yarbo finished a workplan but did not go back and charge after finishing the workplan, it just stopped were it finished. Never had this happen before and it did not do that yesterday after a workplan. I have the new app, but old firmware. I came home from a trip and found him just sitting in the front yard chilling……
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Did commanding it to do a recharge manually work? Any failed recharge errors?
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Yes that worked and it charged. I was not here to see it, but it is like it finished the plan and just forgot to go home and charge.
On my phone I did not get any errors or notifications, yarbo was just sleeping in the yard.
Was it on or near a pathway? If so, possible it saw an obstruction and stopped? If you have a date/time the plan would’ve finished you can open a ticket and have them check the logs to see what happened.
No he was not near a pathway, just chilling in the grass. It is so odd, never had this happen all summer cutting 5 acres of grass. Maybe he is mad the Lymow showed up to do the backyard, lol.
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Hi there—sorry about the trouble. This likely needs a deeper investigation and a review of your device logs so we can identify the root cause. If you’d like us to look into it, please submit a support ticket and include the approximate date and time when it happened. And if it occurs again, don’t hesitate to reach out—we’re happy to help.
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Hi. I have had this error for a while now. Sometimes the plan stops and it goes back to charge (as if it was a manual stop, it is how it is encoded in the app), sometimes it finishes but doesn’t go back to charge (seems to stop somewhere along one pathway) with no alert in the app. I’ve had a ticket open for a while now regarding this… No fix yet. I hope that when I have the new update this gets fixed…
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