Brand New Yarbo, No GPS Signal

That looks like something is going on with the RTK module on the core. RTK status 0 isn’t even documented. I am assuming that is a default uninitialized state.

Your DC CNR’s are borderline. 37 is the documented minimum. But that should work as it is.

seems identical to the thread Yarbo Rover Robot Suddenly No Longer Receives Any GPS Signals , which also has the RTK status 0

I’ve never had an issue with my DC connection, and clearly this issue is something going on rover side

Yes, it sure does

This is what I’m getting on the diagnostics page.

Do you have more than one Yarbo?

Park your core near the Data Center and do a DC reinstall under settings, data center. See if this helps.

GPS status on the Home Screen has consistently been disconnected with a quality of 0.00

I’ve done the data center reinstall/re initialize a few times now and still end up with the same thing. When setting up the data center the signal quality shows “excellent”. But no luck after initialization is complete.

On a suggestion I just tried disabling PPVS. This is the first time signal strength has shown anything other than “Disconnected” but quality is still 0.00

And this is the only Yarbo on the network, correct? It seems like you may have a similar issue to the OP.

This is a known bug that can be resolved remotely. The typical symptom is that the Quality value shows 0.00.

If anyone encounters the same issue, please feel free to submit a support ticket. Our team can investigate and apply the remote fix for you.

Thank you to everyone who helped identify and troubleshoot the issue.

Sorry for the inconvenience you’re experiencing.

I’ve located your ticket in our support system. Our support team will investigate further to determine whether your issue is related to the same root cause.

We’ll continue to review the diagnostics and keep you updated as we learn more. Thank you for your patience, and we appreciate all the information you’ve provided so far.

Hi there,

Thank you for the information. Based on what you’ve described, your case appears to be different from the original issue discussed in this thread.

I’ve located your support ticket, and our team will continue investigating to identify the root cause of the problem. Since your Core is consistently showing 0 satellites, we’d like to take a closer look at the system data.

If you’re comfortable with it, we would greatly appreciate it if you could provide your consent through your support ticket to allow our team to perform a remote diagnosis on your machine. This will help us gather more information and improve the efficiency of our troubleshooting process.

Thank you for your cooperation and patience. We’ll continue to follow up through your support ticket as we investigate further.

I’ve provided my consent in the ticket #205901. Please do go ahead with the diagnostic

That’s correct only one Yarbo. I agree seems similar to the OPs issue. I took your advice and got the data center down off the roofline today to test if the CNR values improve.

Here is what it looks like sitting in the middle of the yard. The mounting pole is up on the house so it is sitting perfectly vertically on a concrete block.

Take the right antenna off the core (as you face the rear of the core) and swap it with the DC antenna and see if your CNR values improve. If they do, you need a new antenna.

That is instantly looking better after swapping:

And then swapped back:

Is it ok to leave them swapped?

Yes, leave them swapped but open a ticket with the evidence and let Yarbo send you a new antenna. The right antenna is used mainly for directional heading and not positioning.

Will do! Can that antenna stay on the data center permanently or will I want to swap in the one they send me specifically? The part number on them looks the same. Was going to throw the data center back on the roof mount but if I have to swap it again I might wait.

That antenna can stay on the DC. They are all identical. I would throw it on and remount the DC and see what your CNR values look like up on the roof.