I pretty sure I know the answer, but I’ll ask it anyway…
My docking station has stopped working.
No indicator light, Yarbo won’t align properly, outlet tested and works fine.
Anyway, to take a peek in the station to see if I can repair what’s wrong?
Just trying to see if anyone has any suggestions.
53w charger isn’t going to keep me running with 2.5 acres.
I went through the preliminary test with support and currently waiting for technical team to get back to me. Ticket number #213384
I hate to say it, but it sounds like you have already done all the diagnostics you can do.
Hopefully Yarbo Support will respond to the ticket soon and get you a replacement.
Look under the dock at the wiring and power brick and see if there is any noticeable damage or corrosion. Look inside the docking station power cables and connectors for the same. Short of that, @rgloverii is right, going to have to wait for support. The power adapter sold on their accessories store is 7A vs the 2A charger included in the box. Might help you charge a little faster in the interim while you wait on support.
I’m sorry to hear you’re experiencing this issue. I’ve checked your support ticket, and our specialist will follow up with you soon for further investigation. Thank you for your patience while we look into this.
@Yarbo-Forum I still have no idea when I’ll be getting a replacement.
To add to the issue, I purchased the 7amp wired charger from your website to help me charge the core faster and after a week still have no idea when that will ship. (btw, I don’t see it listed anymore on the website)
And to add yet another disappointment, I purchased the same charger from Amazon since it stated it was in stock and could get it the next day. Finally, I thought I could at least make some reasonable strides in getting me going! Nope, the charger that came was the 2.5amp.
Sorry to jump on the bashing bandwagon.
Please, any help would be appreciated.
Do you know where I might be able to pick up a faster charger other than Yarbo?
Looks like everything is running dry with them.
I still see it on their website. I just reached out to a dealer I know to see if he has any.
Reach out to Alan with bourbonyarbo.com
He has 2, but they are not new in box. He said he’s willing to sell them if you want one.
That’s the 7A charger listed in the accessories store. I sent you a PM with a link to get from the dealer.
Yeap, already ordered it. Thanks
If you have ordered from another channel and no longer need the charger from the official website, please remember to request a refund before we ship it out.
