I keep getting an infinite radar loop when going into data center settings. It shows it’s connected and getting GPS but can’t change or update in setting as I can’t even choose it.
@TKC - Is your phone’s Bluetooth on? Are you within a couple of meters of the Data Center?
Thank you for reaching out! Please make sure that:
- Your phone’s Bluetooth is turned on
- You are within 5 meters of the data center
If you’re still experiencing the issue, we recommend submitting a support ticket. Our support team will help you identify the root cause and get everything working properly.
Let us know if you need further assistance!
Yes Bluetooth is on and am within 5 ft of the data center. Still no luck.
Power cycle the data center? I have had mine stop responding
Thanks will try this. Also will update everything App and iPhone and see if that will resolve. Hopefully updating my phone, app and power cycling will resolve it!
Power cycling did not work even with the updated app.
Thanks Yarbo someone from support is helping me now. I have done all the recommended steps and still no luck. Fortunately it shows a steady green light, connects to the Yarbo, but still can’t seem to manage settings for the data center. Will see if it can be helped!
Resolved this issue!! We have had some strong winds in the last couple of weeks in my area. The wind somehow loosened the Bluetooth antenna on the data center causing it not to connect to the app and appear despite it connected to Yarbo and transmitting signal. This might be an issue for folks who have their data center installed on the roof, as it will require you to climb up and physically retighten.
Solution: retighten the Bluetooth antenna on the data center. This is the small antenna, which can be loosened by strong winds.
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