Has anyone had a drive wheel that spins freely? Easy fix? I haven’t took it a apart
more than the video attached yet.
Yea, that’s not good. 
Open a support ticket and include that video. Please keep us posted. Hopefully the support process will be quick.
Yeah I sent a couple support emails earlier today, Hope to hear something soon.
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Fingers crossed. I hope it doesn’t take long for Yarbo support to resolve it for you.
I’m curious to hear how they go about it. I suspect they’ll want to send you a new drive motor module assembly.
That’s not a normal condition and will require further investigation from our support team. I’ve located your support ticket in our system, and the team will follow up with you shortly to help diagnose and resolve the issue.
Appreciate your patience—we’ll get this sorted out for you as quickly as possible.
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Thank you! Yarbo was out of commission for a bit while I waited on replacement charging dock. It just now got the yard in shape, and this occurred he mows about 3.5 acres twice a week
He was behind the barn down a hill I got a message track slip, so I walked over to investigate I couldn’t drive him straight but I got him to move. Told him to go recharge since he was getting low and he was just going in circles
The drive shaft turns when power is applied, but the wheel is obviously not attached to the drive shaft.