Hi @boohorn ,
As Bryan suggested, could you please open a support ticket for this issue? Our support team may need to investigate it further to determine the cause. It’s not yet clear whether this behavior is related to the recent update.
Thank you for your cooperation!
@mike1 @fabianhosein @marriott001 @rgloverii
We’re sorry for the inconvenience caused by the connection issue. It was related to a server problem, which has now been fixed. Could you please check if you’re able to connect normally now?
We sincerely apologize again for the trouble this has caused.
@tallman.brew Have you tried what Bryan suggested? Did it help resolve the issue? If the problem still exists, please let me know so I can assist you further.
@cobradunn We’re really sorry for the inconvenience caused by these issues.
First, regarding the connection problem — it was related to a server issue, which has now been fixed. The connection should be working normally again.
Secondly, about the “module lifted” and “rollover detection” toggles — these were reset to the default ON status after the update. Once you set them to your preferred state, they will remain that way. We’ll also continue to follow up on your support ticket regarding the intermittent detection issue.
As for the other concerns you mentioned, we’re fully aware that there’s still room for improvement — whether it’s reducing lawn damage or optimizing Yarbo’s slope performance — and we’re committed to making progress on those areas.
Thank you for your patience and feedback!
My app is non functional if not in BT range. Also just ran a parallel blower work plan and YARBO drove directly into a no go zone it had acknowledged many times before. I feel this update is regressive to the max and this is my first update since purchasing. People who have experienced multiple updates must be miffed at this one.
I can no longer preview a work plan now because my map is “too complicated”.
Edited New:
My Yarbo is now not launching off the pad. With medium GPS (yellow). It goes forward 2 feet then stalls.
Regardless of what is or isn’t around my pad is immaterial because before the update it launched. Post update -no launch. Just an observation. I was just about comfortable letting Yarbo loose unsupervised. Not now.
Pull the battery cable and power cable on the DC for 5 mins. Plug the DC back in and then the core and power it on. Disable BT temporarily on your phone and see if you can still connect. I’d recommend opening a ticket on the crash issue and let them know about what time that happened. Also the GPS launch issue.
That worked. Thank you. However just more bummed because the new update happened so why should I have to restart the DC and the core after an update. Seems unpredictable.
You probably only needed to restart the core but this method solves a lot of gremlins. I do recommend rebooting after every firmware update.
No update yet. Is there a delay with the roll-out? Thank you
Will run through tomorrow based on the week timeframe they said.
No update here either. I’m also wondering if the release has been paused.
I’m waiting for it too
Also waiting patiently..
It’s definitely doing some wonky things. Keep an eye on it when it comes.
Thanks for the warning. Maybe that’s why the rollout might have been paused.
I also missing the update. It’s probably postponed but I would like to have vision back.
I got 3.11.0 the other day. Sent the Yarbo out and had the issue where it kept stopping as it thought the mower was being lifted. I disabled that and it finished without issue.
I do need to look later to see if it smashed into an HVAC unit. I’m not sure if mine also did the 90° turn and I didn’t realize it.
*Update: Yarbo did not turn 90 degrees on the dock when starting a job.
I finally received the update and would like to know where this super vision is that was supposed to recognize any obstacle… I tried both the parallel cut and the adaptive with delicate contact 5 cm from the border. The Yarbo does not detect the perimeter walls and continues to touch them and also now when it has to leave the charging base even though it is covered by the curtain it starts to rotate on itself instead of coming out straight as before.
Just got the update and “smart” vision is back!! Also the two way voice seems cool, now I can chase the kids away with Yardo yelling “get offa my lawn” haha…
Will wait to send it out to mow when a) the PNW stops raining and b) when reports of it not hitting stuff come back!
Looks like the mowing season is about over here for a while, it’s just getting colder and wetter here by the day. OK all, see you next March!!
Tim
Final analysis of a tested area. The first major problem that needs to be resolved is the Yarbo’s inability to exit the charging base normally by going straight as it always has without having to turn 90 degrees from one side to the other while trying to exit sideways. On the way back, however, everything is fine, even if it makes too many maneuvers. The problem is with the perimeter boundaries still present, nothing has changed. The working behavior has improved both on the lawn and around the plants. Dead ends have been completed, although some have started off still going towards the boundary, then managing to correct the trajectory and go straight, but it’s still not as perfect as it was when I received it. Compared to May, another problem is its constant maneuvering to find the right stopping point before executing them. Tomorrow I’ll test the other sloped area.
