Snow blower belt failed third time out.
Sorry to hear that, definitely get a support ticket in with pictures of the belt and the two pulleys where it connects. That will help expedite the replacement process.
Really sorry to hear about this issue. I’ve checked your ticket in our system and can confirm that we’ve already initiated the belt replacement process to help resolve the problem.
We kindly ask for your patience while the replacement is being processed and delivered. Please let us know if you have any other questions in the meantime—we’re here to help.
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I feel your pain. My chute motor failed and the autonomous process failed to start because of it. So, I now have to hire someone to dig me out. And this unit is barely a little over a year old. Where’s the quality control?
Sorry to hear that, it happened to me before and I had to wait about a week and a half to get replacement belt, meanwhile I had local transmission shop make me a belt temporarily
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It’s time for Yarbo to send replacement belt for every Yarbo snowblower owner proactively. Yarbo as a company should know amount of frustration, loss of productivity and safety issues this is causing. Time for a recall!
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Really sorry for the inconvenience this has caused. We’ve already initiated the replacement process for you and will continue to keep you updated through your support ticket as things progress.
Thank you for your patience—we understand how frustrating this situation is and are working to resolve it as quickly as possible.
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