So I got my pro mower attachment a little while back (like September) but due to life complications, I’ve only just unboxed it yesterday. In fact, since I was going to be away I’d put it in my garage and powered it down. Last week I got the Yarbo out with the Smart Assist module installed and started leaving it our on the charging pad again and would occasionally try the smart vision feature to make sure things were working and to check on my property. So far (though not much time) I’ve not had any problem. Last night I unbox the pro mower and swap the modules (turned off power and removed the battery while doing the swap), briefly tried running the mower just to make sure it worked and I’d installed it correctly, and everything seemed good..
Until this morning. I new an Amazon delivery was coming soon so I figured I’d use this as the perfect opportunity to use the cameras to see the delivery. For reference, the Yarbo on the charging pad faces down my driveway. When the truck showed up though, I didn’t even see it until it appeared on one of the side cameras while pulling onto the T portion of my drive so that it could back up to my garage to then drive forward down my driveway. As the truck backed up, I noticed that the front camera image did not change. Soon enough I saw the truck appear in the opposite side camera…. I tried exiting the mode and coming back, but while the front image came back up, it again did not change as the truck drove away…. There’s a little wind out today, and when I look at the image, I can’t see anything moving in the front camera, but I can in the other three.
Long story longer, it seems the front camera grabs a single frame and then locks up in Smart Vision mode with the pro mower, but didn’t do that with the Smart Assistant Module installed.
Other than a reboot (which I technically did installing the module) does anyone have any suggestions?
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I’ve noticed this too and what I’ve found is it generally starts working when you move the core. I don’t know why that triggers it to start working, but it seems to. I’d suggest opening a ticket so they can see more people have the issue.
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Well… I created a ticket for this, then went on my phone to take a screenshot and upload to the ticket through the Yarbo app, and now the app locks up when I hit send 
This does not feel very promising….
Oh, and now the front camera just shows a dark grey screen… no image
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Hi there, we’re sorry for the inconvenience this has caused. We haven’t received reports of this issue before, so thank you for submitting a support ticket — we’ll need to investigate it further.
Regarding the app freezing when sending the screenshot, please try closing and reopening the app, then attempt to upload the screenshot again.
Thanks again for bringing this to our attention.
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Ok… so Ticket ID #128893 for reference.
I tried several times yesterday, and again this morning to post screenshots and all of them failed the same way. Hit send, dark blue screen with spinning circle, annnnnnd nothing. This morning and last time yesterday I let the phone sit for almost ten minutes hoping the post would go through and no dice. So I did it from a computer and the post went through juuust fine. Crazy part is the app knows it didn’t send as when I hit the back button it asked if I wanted to discard the message.
Posting the screen shots here for reference as well.
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@balmerjd Hi there, thank you for sharing the details, and we’re sorry for the inconvenience caused by the upload issue in the app. I’ll report this to the relevant team so they can look into it.
Regarding the camera issue, our support team is already investigating based on your ticket, and they will keep you updated as soon as we have more information.
Thanks again for your patience.
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Hey @Yarbo-Forum if you want to let your firmware team know, my front camera was working just fine for most of yesterday afternoon and evening, and this morning, but I just tried to access it just now, and it’s back to a grey screen. The other three cameras all appear to be working correctly, only the front camera is not showing an image.
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Hopefully you updated your ticket. I reported it in a ticket too. Now they are tracking at least.
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I did. As soon as I saw it, I made a post in my ticket to let them know.
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Thanks for the update. I’ve also seen your reply in the support ticket. Our field service engineer will continue to investigate this further.
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