GPS Issues, No Module, & Battery Issues

@Yarbo-Forum Asking for some help here! Since I am coming up on 30 days without a working Yarbo or the “new” replacement that was promised by Yarbo Tech Support. Can you please let me know what the status is on shipping the new replacement core? The initial Support Ticket is #188551 and the Support Ticket which states they will be providing a new core is #193598. My patience and confidence in Yarbo is totally gone!!!