I am posting here because I am getting SAML errors trying to log on to support to raise a ticket. My Yarbo has lost the map. And there is only one backup map and that is from January, so it only contains my snow blowing areas. All my lawn mowing areas are gone. The app says there is a map drift, and the online instructions say to go into the map to correct the drift. Which I can’t do because there is no map.
I need help getting this fixed . Where can I start?
I have the same problem from time to time. Have you tried closing the app and waiting a bit before opening it again? Try taking a screenshot of your app and post it here.
I always save the maps after modifications so I can recover them… I don’t have this problem with Sam
Most of the time a reboot and or waiting for a bit with the app open will solve this. You could also try disabling Bluetooth in your phone temporarily.
Hi there, please contact our support team regarding this issue, and we’ll check whether there’s anything we can do to help recover or resolve it for you.
Under settings, previous maps, click the cloud icon at the top right. Is there a more update map there?
