I live in an area that apparently will not work for the Data Center or get satellite signal. I am not allowed to mount my data center in other locations due to city rules and laws. AND - - - The Yarbo Core is not recognizing any module. I have tried to get service to respond to me, but no one will help me initiate a return.
The boxes the Yarbo was mailed in were drenched in water when they were delivered due to unusually strong rain in the Midwest, and are unusable, so I will need help with the return. Please do respond.
There is the option to use NetRTK instead of the DC. Most of the components should be waterproof. Yarbo would replace anything that doesn’t work. Have you attempted to set any of it up to see what works?
Hi there, really sorry to hear about the experience you’ve had so far—that’s definitely not what we want for you.
I’ve checked your support ticket in our system, and please rest assured that our team will follow up with you regarding the return process and make sure your case is properly handled.
If you’re still open to giving Yarbo another try, you might consider using NetRTK as an alternative to the Data Center for positioning. Also, regarding the issue with the Core not recognizing any modules, our support team can help investigate the root cause and guide you through a solution.
We’ll stay with you on this and make sure you get the support you need.