@Yarbo-Forum If you can, please ensure that the people in charge of that extended warranty start-date remember that some of us placed an order in June or July and did not receive the completed order until February, only to have it catch fire the next day and then wait nearly a month for a replacement, only to discover that the fire had wrecked the S1 as well, meaning we didn’t actually have a working setup until March.
Thank you and cheers
The distinction here is that for your 2 year Yarbo warranty it is the date of activation or 3 days after delivery of your first module. However, the in app activation date will currently always show actual activation dates. But in reality my understanding is it’s not what Yarbo’s policy states.
As for the new 5 year plan, that’s a third party and they will only support new purchases from the date of purchase or within the last 60 days. It’s the insurance company imposing this restriction, not Yarbo. The survey for existing users closes this week. I look forward to their announcement for what that will be. Hoping it will be a great solution for the early adopters. It’s going to be a Yarbo provided warranty, so I’m sure there will be limitations.
I’m looking forward to the results of the survey and what comes out of it.
And the 5 Year warranty is only for 500 units. why only 500. Have they built too many they should have sold. So after 500 units we are back to only 2 year warranty. 
It’s a launch promotion. Supposedly another industry first with 5 years of warranty support.
Well it looks like purchase in the last 60 days means nothing. While I tend to think the hardware is ok, I’m not to sure about the company.
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Dear User,
Thank you for your recent purchase and for reaching out regarding the 5-Year YarboCare™ Worry Free Plan.
The 5-Year Plan is currently being offered as part of our “Yarbo 5-Year Pledge” promotion, which runs from August 15th to August 31st. During this period, the first 500 customers in the USA who purchase Yarbo Core products through our official website will receive the YarboCare™ 5-Year Worry Free Plan free of charge.
Since your order was placed within the past 60 days, your product already carries our standard 2-year limited warranty. If you’d like to extend this coverage to 5 years, you’ll be able to purchase the YarboCare™ plan once the event concludes, directly through our website.
If your order was placed during the promotion period and included a Core product, please let us know — we can help verify eligibility for the free 5-Year Plan.
Best regards,
Melvin
Team Yarbo
The warranty period begins either on the date you activate the product or three days after delivery—whichever comes first. Please note that a replacement unit does not receive a new warranty term; it continues under the same warranty period as your original product.
As Bryan mentioned, the warranty period is based on either the activation date or three days after delivery of the product, whichever comes first.
For the 5-year plan, however, the order placement date is used to determine eligibility. This is because the insurance company’s policy only allows recent new purchases before the event start (within 60 days) to opt into the 5-year extended warranty.
Thanks for clarifying.