No GPS after update

Good day *,

I live near Rakvere (Estonia) and since the Software update some days ago, my Yarbo first lost the GPS and refused to work (the grass is already 20-30cm (8-12”) high and on Wednesday it went Off-Line and can not more started.

Even reseting by holding the PowerButton fir 60 seconds does not more work.

Any suggestions?

Thanks in advance

Michelle

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I do also live in Estonia, in Pärnu region. I had basically the same thing happened to me. The GPS problems started 1 second after the core updated itself. After about 5 weeks I did received new replacement core.

So good luck.

At meantime if you know already your way around the diagnostic feature on the application you could check maybe it is faulty antenna. It is easy to test. Open the diagnostic feature on the application and switch the GPS antennas around. Left one to the right and right one to the left. Make sure the connection is tight. If the satellite count shows some numbers then most likely you just have one antenna broken.

Do also hard restart. Unplugge the battery. Power down the datacenter you have installed most likely on the roof. Wait 5-10 minutes. Power on the datacenter and then the Yarbo core. Sometimes simple things like this do help.

Also open a support ticket with Yarbo. It can be done on the first page where you can choose your mower. Don’t choose mower but on the right up corner the human icon. From there you can press support center.

If it is faulty antenna Yarbo for sure will send you new. Meanwhile when you are waiting the replacement antennas go by Oomipood. Take old antenna with you. They will help you.

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Agree with @merkswood here on all of the above. If none of that works, post your diagnostics and we will see if we can see if it’s something else that might be the issue. Include: Rover, Status, Data Center, HaLow sections.

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Careful. Two sections have your lat and long. Scrub those if you can. Rover GNGGA and Data Center GNGGA

Two hours ago I got a strange message about an update finished or something similar and for now MrYarbo was working on one of my fields for roughly 2 1/2 hours instead of 1:40.

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Question:

How is it possible to attach a photo in the App (Forum), because there is no button for it?

Check the adaptive slope setting in Work Preferences. Maybe turning that off will help?

Assuming of course there is no slope in your field that would benefit from this setting.

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I’m sorry, but with the Android system, you currently cannot upload files through the App. This is a known issue. For now, you can access the Yarbo Forum via a web browser and upload files that way.

Please also note that the estimated mowing time may differ from the actual time, as factors such as mowing speed and slope can affect performance.

Are you still experiencing the GPS issue now? If so, I recommend submitting a support ticket so we can help identify and resolve the root cause.

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I have just opened a ticket, because I go a “Power Board Issue (B009)” error and also the GPS is again gone.