Received my replacement core unit and had a neighbor help me transfer everything over to the replacement unit. My issue is that I have a broken femur and it has been some time before I could get any help. Well, we tried starting the unit and things seem to be operational except when I try connecting to my WiFi.. The message I keep getting from the Yarbo Unit is “You don’t have access to the Yarbo, please contact the owner of this Yarbo to apply for access.” This is a replacement unit.
Any Help would be greatly appreciated,
David B.
You’ll need to open a ticket with Yarbo as the replacement core is still attached to another account. Which would imply in my mind the core you received didn’t go through the refurb process correctly.
Create a ticket and post it here and tag @Yarbo-Forum.
I would suggest you open a ticket, and I would also try calling Yarbo support tomorrow. Maybe they can resolve it quickly over the phone.
Hi David,
Sorry for the inconvenience this has caused. I’ve checked your support ticket and can confirm that we’ve received your recent updates. Our team is currently looking into the issue and will resolve it for you as soon as possible.
We kindly ask for your patience while we work on this. Thank you for your understanding, and please let us know if there’s anything else we can help with in the meantime.