This is more of a longer term request/suggestion than an active issue.
I recently ran into a problem with the sliding tracks on our dishwasher, and the fix was refreshingly straightforward. The manufacturer has a dedicated parts site where you enter the model number, browse exploded diagrams, identify the exact component, and order replacements directly. The parts arrived quickly, I swapped them out, and everything was back in service with minimal friction.
Browsing this forum, it’s clear that many Yarbo owners are mechanically inclined and comfortable doing basic service or component replacement. While a small number of parts can currently be ordered through the Yarbo website, having a proper parts catalogue (ideally with exploded diagrams tied to specific model and revision numbers) would be massively valuable, especially once warranties expire.
I appreciate that Yarbo has undergone rapid design iteration, so fully stable diagrams may not yet be realistic. That said, even partial or revision-specific documentation, paired with the ability to order small replacement components (e.g., sections of the data-center mount post, wheels, casing pieces, connectors, etc.), would go a long way toward demonstrating that Yarbo products are designed to be serviceable and supported long-term.
From a customer confidence perspective, parts availability and transparency matter almost as much as performance. A system like this would reinforce that Yarbo intends these machines to be maintained, repaired, and kept running for years, not treated as disposable hardware.
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This is definitely needed.
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The manual would be easily produced by incorporating the assembly drawings shared with the manufacturer.
been there and ripped the t-shirt
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Hi there, thank you for sharing your thoughtful suggestion—we really appreciate the time and consideration you put into it. This is definitely one of the areas where Yarbo can continue to improve in the future.
At the moment, we’re also working on expanding our after-sales support resources, including instructional videos for some easy-to-replace parts, which we share with users who are interested in performing basic replacements themselves.
Your idea is a strong one and aligns well with the long-term sustainability and serviceability of Yarbo products. I’ll be sure to share your feedback with our team. Thank you again for helping us think about how we can do better long-term.
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Will those videos be posted to the Wiki or listed on YouTube publicly?
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@bryan.wheeler We may keep the video unlisted on YouTube rather than making it public, but I’ll discuss with our team whether we can add it to the Wiki.
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Herzlichen Dank das du es ansprichst. Mir als Händler ist es auch ein riesen anliegen so schnell wie möglich Ersatzteile verwenden zu können. Momentan improvisiere ich sehr und das ist nicht meinen Anspruch für meine Kunden. Ich Bitte Yarbo so schnell wie möglich Explosionszeichnungen und Ersatzteile bereit zu stellen.
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lol, I never got my t-shirt….
I totally agree with you. I had similar examples on cars and riding lawn mowers where I was able to look at the drawing and part numbers and able to order and replace that part. Yarbo company should be able to do that easily.
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