Slower than a Seven-Day Itch

My grass won’t stop growing :herb:
While my Yarbo is not mowing :tractor:
Pro Module took a dump :poop:
Now I’m left in a slump :cry:
I paid BiG Bucks :money_bag:
Yarbo Support Sucks! :-1:

It would sure be nice to know the next step regarding ticket #190937
Patiently awaiting Yarbo Support’s seven day slow response…

Hang in there Fishy. I hope they get back to you soon.

The creativity was fun. Sorry for your circumstance though.

If you don’t get anything meaningful soon, I suggest calling their support line for an update. Maybe that’ll help nudge things along.

I’m in the same situation Fishy. 8th core failure. Ticket #187129, Already called twice.

8th. :flushed_face::sleeping_face:

Yep, in just 2 years. Had to get me a bander so it was easier to repackage.

Hi there, I’m sorry for the inconvenience caused. Your case has been escalated to our Field Service Engineer for further investigation. I’ve also asked the team to review it as soon as possible. We truly appreciate your patience while we work on this.

Spank You! :grimacing:

–Thank*

*Damn, auto correct. :man_facepalming:

I am still waiting. Grass is still Growing --along with my 20 Days of Frustration. The last I was told… R&D department is looking into it.
Shout-Out to Iowa Mowbotics!
Good L :eyes:kin’ Out. :+1:

@Yarbo-Forum Maybe invoke Ken on this, to see what the hold up is.
Providing a fix is one thing.
Lack of status is another, and that’s something Ken can address. 15 to 20 days with no keep-alive is an issue.

Cheers,

Feeling Ripped-Off…

Hi there, we’re sorry for the delay in resolving your case.

I’ve checked your support ticket, and as mentioned there, we have already initiated the replacement process for your Mower Pro unit. You should receive the tracking number within 2 working days.

Thank you for your patience and understanding.