I came home today to find my morning job suspended. And the emergency stop activated. After resetting I realized there was no GPS signal. Then I looked closer and realized an antenna was missing, and the other 2 were bent. The missing (left) antenna was next to the mower. I’m guessing someone, or something, fell on it. But it was behind the barn, away from the road and no one was home…
It looks like it was the connector in the low mount that broke. I now have it running with one of the high mounts.
Why are these mounts/antennas so fragile?
I’m sorry to hear about the issue you’re experiencing. To create a support ticket, you can also send an email to support@yarbo.com. To help our support team address the issue more efficiently, please provide the following details:
A detailed description of the problem
Clear pictures of the broken parts
The estimated time the issue occurred
Our support team will assist you and resolve the matter as soon as possible! Thank you for your understanding.
I typically go to the http://support.yarbo.com site and put it there in the form. This way I can include all the stuff I can gather and get a support ticket number straight away.