Trimmer is not detected as connected… green light is on. Have tried rebooting and unplugging and plugging back in… any other things to try?
Start a ticket, lots of users have this issue
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Yea, unfortunately it seems to be a widespread issue right now. No known cause or resolution.
Anybody here have support fix their issue with the trimmer?
Same problem it looks like we are all having happened to me as well today.
Green light and no visibility in the app.
Just started a ticket. Buzz kill. Had the whole day set aside to do a deep dive.
Ticket 219375
Please submit a support ticket for the issue, and our support team will assist you.
@Yarbo-Forum This appears to be a widespread issue. Why not let us know what’s going on? With how backed up support currently is why would you recommend we all open tickets for this, that’s just gonna cause a bigger backup. Are you suggesting the issue with trimmers not being recognized are one offs? Why are a bunch of users all reporting the same issue all at the same time?
No chance this is a one off. Systemic.
I’m here for it.
I think the issue is likely affecting everyone with a trimmer. Some people might just not notice cause they don’t use the trimmer every day
@bryan.wheeler did you ever try yours?
Which is really bad if the core doesn’t know it’s on there as it won’t account for it and will ignore the limit switches input. Anyone having the issue should remove the trimmer when mowing until support figures it out.
Yes I rebooted and it’s still there.
That’s the word I was looking for. 
You are probably on “special software”. Lol
I am not on the same build number as most everyone else, this is true.
Another thing that pisses me off is I can’t even use the rover, as I am supposed to leave it on the dock attached for the team. How many days do we have to wait?
I have a $7000 paperweight sucking energy on the side of my house.
I’ve gotta say, I’m a bit jealous. 
I was really looking forward to heavily using the trimmer this year.
I’m sure they will get you sorted out soon enough.
I’m in the same predicament.
I can’t use my Yarbo cause it’s sitting on the dock with the trimmer attached for their remote diagnostics.
At least in my case, I’m able to fall back to my other robots to keep the property manicured.