Very weak GPS and halow doesnt connect!

Got a new Yarbo but doesn’t want to seem to get a good GPS lock or halow. Moves rtk all over checked satellites, checked all antennas on unit and rtk and all check out. Reset the rtk and core more times than I can count and get the same thing. The core will not even connect unless its working thru bluetooth. Network signal green on rtk and have the core parked directly under it with nothing. Im lost! Have ticket number in 134768.

Answered here. Halow and Gps not working