Whats going on with the Camera exposure?

Support & Solutions
1

I have 2 Yarbos at 2 locations. One on FW 3.13.1 and one on 3.13.3 :confounded_face:!

Each of them 1 camera has decided to drop to lower the exposure making it almost impossible to see any image it generates in low light conditions that dont trigger the lights. Ie early morning?

One is the front camera (FW 3.13.3) and the other is the rear camera (FW 3.13.1).

Screenshot_20260430_062158
Screenshot_20260430_0621581080×2340 229 KB

Screenshot_20260430_061300
Screenshot_20260430_0613001080×2340 188 KB

2

Has it always been this way or just started? I’ve seen this on certain camera versions. Switch modules it switches the front camera.

3

Hi there, thanks for bringing this up. Could you please submit a support ticket for this issue? Our team will take a closer look and investigate it further.

4

Out of curiosity, have you tried rebooting them? Might be worth a reboot just to see if that helps anything.

5

I reboot both units at least once a week.

6

Ok, always worth a shot.