The core has a tendency to slide off the side of the pad while trying to dock. This causes the tracks to spin and dig in the snow, ultimately this spinning dug slightly below the pad level. The pad is lagged into the ice, as I installed mid winter. While the unit is trying to dock it turns in multiple directions and running the auger to clear any snow on or around the pad. Somehow, this movement has caused the Yarbo get under the pad and run it through the snow blower. It only got the first few inches of a corner, but I was surprised to see small black plastic pieces everywhere. Maybe this is bad luck, or a warning to others that install into frozen ground.
Get a ticket open if you haven’t yet. They will analyze the issue and possibly replace the dock for you.
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Hi there, thank you for sharing these details. Based on the information provided so far, we’re not able to determine the exact root cause of the issue.
Could you please submit a support ticket and include the approximate date and time when the incident occurred? This will help our support team review the logs and investigate further to identify the root cause and provide appropriate guidance.
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