Yarbo-Forum Assistance Needed - Please review Trouble Ticket #210918

[w.borhauer]

@Yarbo-Forum - Please review Trouble Ticket #210918.

The wrong parts have been sent twice. Please assist your spare parts dept. to understand correctly, I am referring to the two metal discs that attached in the center and secure the cutting discs and mulching blades to the motor spindle, as shown in the attached photo

I’m asking for a photo prior to shipping to confirm the correct parts are being provided. This is the 3rd attempt to have the correct parts provided. I need two of these.

Mailing address is noted in the ticket.

[bryan.wheeler]

This is what you need, is that correct? The spindle mounting plate.

[w.borhauer]

@bryan.wheeler - correct

[Yarbo-Forum]

I’m sorry for the inconvenience caused. I’ve asked our team to arrange the correct replacement parts as soon as possible and will help follow up to ensure they are sent out correctly.