@Yarbo-Forum I have 2 tickets, 20804 and 20805 that I have not received parts for.
Someone has dropped the ball somewhere.
I did get an entire drive unit including the track that I didn’t request, but no castor wheels.
Also im moving house and my address is changing.
I’m really sorry for the delayed response.
I have asked the FSE responsible for your case to review the tickets and initiate the replacement process for the correct parts as soon as possible.
Additionally, since you mentioned that you are moving, could you please update the delivery address where you would like us to send the replacement parts through both tickets?
Thank you for your patience and cooperation.