Core does not recognize the mowing module is connected.

I just had an update. Now, the core does not recognize the mowing module is connected. I have shut the core down, disconnected and reconnected the mower module with and without the core being turned off. Still get “Module disconnected” error message. When I power up the core, the mower module does rise and fall.

Do you have the SAM or another module you could try?

Hi there,

Could you please try installing the SAM module and check whether the “Module disconnected” issue still occurs?

After trying this, please submit a support ticket and include the issue details along with the troubleshooting steps you have already completed. Our support team will further investigate the issue and assist you with the next steps.

Thank you for your cooperation.