This is a new installation. When the Yarbo boots up, the light on the left side flashes red four times, stops, then keeps repeating. When I unboxed the Yarbo on the first day, it came up OK. The next day I powered it on and it would not fully initialize and stops with the flashing red light. Also, the app will not connect to the Yarbo as it did the first day.
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Did you possibly unplug the battery or module when it may have been doing a firmware update? I don’t see your particular error listed here, but posting for reference in case it’s helpful. I would recommend reaching out to support if you haven’t already. If you have a ticket number, post it here so the moderator can check on it for you.
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Can you still see the yarbo on your network via the router interface? is your sim card enabled?
@Yarbo-Forum will have to confirm, but they were able to ssh into my core when it showed still connected on my routers app despite the app not working.
More recently it died on me mid mow. It was unrecoverable and they had to send me a new core.
Probably going to need a ticket if taking the battery out for 5 mins, restarting the Data center, and plugging the battery back in, yields no new results.
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I’m really sorry to hear about the issue you’re experiencing. I’ve contacted our tech expert to help troubleshoot it for you. However, we’re unable to check your machine from the backend since it’s currently offline. Could you please turn on your Yarbo so we can assist you in resolving this? Thank you!
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Sorry about that. The Yarbo was powered off while I was checking out some cables to see if they’re seated properly. It’s powered on now, however, when it powers up it never gets the ready message. I currently have a ticket open on it, 97647, I was told today that they think it is the power board and will have a solution for me tomorrow.
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Yarbo is sending me a new Core. I should receive it in a few days.
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I powered on my new replacement core today and after the firmware updated, the unit became un responsive and turned off. It will not turn back on. I am getting the same flashing lights as you.
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Could you please record a short video of the flashing light and attach it to your support ticket? Different flashing patterns can indicate different issues, and we need to confirm the pattern first to proceed with the proper solution. Thank you!
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I attached 3 videos to ticket #92733
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