Well, I guess the update must have caused my Yarbo to get stuck in a boot up loop. I have opened a ticket 114681 and have tried to reboot both the core and datacenter multiple times . Any other suggestions while I wait on a the support team to take a look at my unit? @Yarbo-Forum
Thanks,
Aaron
What are the symptoms? What are the core lights doing during this process?
Take a look at thist thread I have created:
I have the same type of problem. Today finally I heard back from Yarbo. They told me to try again to connect using bluetooth and make screenshots.
I thought they already have identified the problem as on my greatest thread someone had the same problem and Yarbo fixed it over the air. But I guess not.
Try to do all the things I have mentioned there. Also try to add new Yarbonunit while you are standing near your unit. It then should show you that have your unit completely lost the ability to connect over bluetooth or not. I think that’s why Yarbo made me test this last thing.
My core is still “dead”.
When the unit try’s to boot up it never says “ready to work” the lights blink in a red, green, blue order. I sent a video to support and have tried all the basic stuff, just didn’t know if someone had a “trick” to get it back online.
I have tried you solutions as well, but no go. Everything was working fine the day before. I just sent it to the base to charge overnight (as I have heavy dew in the evening and didn’t want to mow. The next morning, she was stuck in this situation.
I assume you’ve tried a hard reboot by holding the power button in for 30+ seconds?
Hi there,
Sorry to hear about the issue. Your case has already been escalated to our field service engineer for further investigation. We truly appreciate your patience as we work on a solution to this.
Just an update. My Yarbo died in the charging pad. I found that out this morning, so I pulled the battery and manually charged with external cable. After that support was able to get in and fix the update. I’m happy it is gone but three days seems a bit long for such a quick fix.
Either way it is fixed and mowing again.
Same for me. After the app said there was an update. even though I got the update a week ago.
Same here. Apparently fails to start all services and reboots on watchdog 5 minutes later.
and back to online, nothing on the ticket, but there was some what data download and now it seems to be back to normal
@Kolbe @mitja @I.T This may be related to an issue we discovered and have already fixed. @Kolbe @mitja Has your machine returned to normal now? If not, please submit a support ticket regarding this, and we’ll be happy to help resolve it.
Thanks. Yes turned it on this morning and started up to normal after a while
Nope, unfortunately it is still rebooting. I just submitted a ticket to your support center (#115834). Thank you for your support!
Hi , same problem here, starting. red white and blue/green lights, connected to brick charger.
Already filed ticket #115851 . Hard reboot did not help ( as advised) - now no way to get on the rover - neither bluetooth, wifi, physical control. App stating network error/cannot connect - on Gigabit Cable / everything else running normally.. Also no way to find out if 4G is on ..
@jhoracek Hi there, I’m sorry for the inconvenience this issue has caused. Our field service engineer will review your case soon and work to provide you with a solution. We truly appreciate your patience and understanding!
Hi, thank you Yarbo support – it seems like our robot is accessible via app once again! 
Same problem today. With a different yarbo. 
Try shutting down. then press and hold the power button in until you get the “ready for work” You’ll know pretty quickly if it’s going to boot up. Not sure if it’s the same issue but it worked for me when I couldn’t get it to boot up.