@yarbo-forum @marco Thanks for any help you can provide. I shared the video hoping helps you rule out wheel controller issue vs a mechanical issue. It’s part of the troubleshooting process. I appreciate the expedited case for your field service engineer for further investigation.
1 Like
@Yarbo-Forum @ken.w.gregory @bryan.wheeler @marco Can anyone else please see if they can view My Google Drive file. 4 days later I get an email just now saying they couldn’t see it? It’s open to anyone with a link. I just checked it. 
Please and thanks.
1 Like
I could not access it before. I’ll try again.
I just tried and I can see it now.
Sounds awful…
1 Like
Thanks. This is what they’re thinking.”Meanwhile, as your issue appears to be related to a walking motor failure, we are unable to troubleshoot it remotely. Once we run a walking motor test, your Yarbo might move unexpectedly and could potentially collide with surrounding objects.” Yet I recorded both times, when I was running it. They saw nothing. Now That may have changed?
1 Like
I just watched it. That’s sure seems like a mechanical issue, and probably not field serviceable.
1 Like
@Yarbo-Forum @ken.w.gregory @bryan.wheeler Bryan said I may need a new core. Still puzzled. “We’re unable to troubleshoot remotely. But Once we run a walking motor test, it may move unexpectedly?”
1 Like
I hope they do something. This will be my 3rd core. 4 days, still waiting. Grass keeps growing. We’ve had over 2” of rain in the last two days. If they do send a new one 7-10 days minimum at best. If we take this into the weekend, even longer. It took 4 days to get a reply back.
2 Likes
@Yarbo-Forum @cobradunn @ken.w.gregory @bryan.wheeler Just heard back again. Update.
1 Like
Looks like it went from R&D to mechanical.
Maybe Scottie has it. Oh no wait, that was engineering.
3 Likes
Our R&D team has confirmed the cause of your issue, and we will arrange a replacement for you. Our support team will contact you through your support ticket to follow up on this.
2 Likes
Have you heard of other gearbox failures like this one? I haven’t read of others.
1 Like
Hold my beer…
1 Like
Ouch!
1 Like
@Yarbo-Forum @bryan.wheeler @cobradunn @ken.w.gregory @merkswood Got this in from them at 4:30am EST. So looks like core #3 on the way. Looks 7-10 more days again. Thanks.
3 Likes
Good to see they’re going to send you a new core. Hope it arrives soon!
4 Likes