I know there is supposed to be some minimal play in these, but this seems excessive. I can see how this could easily contribute to it not following driving paths as mapped. There’s no way it can accurately control its movement with this amount of slop.
If you think it’s abnormal, submit a ticket and the video to support for them to analyze it.
Already done. Does it look normal to you? I’m now getting docking recharge failures that I never had before. Likely also related to it not being able jog accurately.
I don’t see any play in the video? Unless you are referring to it moving when you spin it?
That full quarter turn where the motor is not moving? You can hear the gear whine as I move slightly at the beginning of the video when it hits the engage point. The rest of the that back and forth motion is how far I have to rotate the track before it hits the motor engage points.
Ah, had my sound off. Yeah not sure on that. I’d definitely see what Yarbo thinks.
Yep, that’s not good. Mine was doing that, but only on one side. The other side was maybe 1/8th of that, and that’s a problem when the RTK gets weak.
With no RTK, it uses motor turns to figure out how far it has moved, and in what direction.
With mine, the one track would engage almost immediately and start driving the core. The other track would sit idle while the slop was taken up, so the core would yaw, in place, off course. On the map, it would show it moving forward.
Eventually the slop track engages and the core moves forward - in some direction that isn’t where it should go, and the core doesn’t know it. For mine, the slop was on the halow side, so the core would yaw right, toward the woods when doing a perimeter. It’d then go straight (in that direction) and bushwhack once the halow track caught up. On map, it was still on the perimeter. Once the RTK came back, it’d see itself out of bounds and stop.
Definitely start a ticket. Check slop on the other track as well, and ensure your ticket has video showing both. A few people have been sent track modules and successfully swapped them out without any issue, if you’re up to it. Otherwise it might take the tedious pain of a core swap.
Hi there, I’ve checked your support ticket in our system. We kindly ask you to follow the suggestions provided by our support team and keep us updated on the results.
If the issue still persists after troubleshooting, we will continue to follow up and assist further.
Thanks @steve. I thought I had seen something on these unlubricated wear points. What made me start investigating, was I would see it lurch to one side when reversing and constantly overshoot initial turn angles and have to correct before moving forward. It also started to fail recharge docking about 10-20% of the time, which is likely related to the left/right jogging to get itself aligned.
Track assembly inbound. 13-days to resolution as a datapoint.
Glad they got you helped and you gave feedback so others can use the data in the future.