I’ve opened a case, but figured I’d post too to see if anyone else has encountered the issue. I had my Yarbo parked on the pad for the last couple of weeks, since the snowing has stopped but it’s taken awhile for the leftover snow to melt. It’s been a mud pit in my yard. I went out today to swap to the Spring/Summer tracks, and it was turning to the right when I was driving it off the dock. I was able to get it to a spot and switch the tracks and put the SAM on. After powering back up, the issue persists: it basically drives in a circle, turning right. I powered off, took the right track off, and checked everything. There’s a little mud, but nothing clogging. The front and back wheels turn as expected.
I put it up on blocks and checked, and the right side turns, but slow. The left goes just fine. It does seem to me that the left track is going faster than it should on “slow”, but I may be wrong. I do have videos if anyone wants to see, but has anyone encountered this before?
What are the amps on each wheel motor when you try to move it? Look under diagnostics. If driving forward the vary quite a bit then could be something with the gearing or the motor if there’s nothing obstructing it.
Hi there,
Apologies for the delayed response, and thanks for your patience.
I’ve checked your support ticket and reviewed the diagnostic results. Based on the data, the issue appears to be related to the right track motor.
We’ve already initiated a replacement for the affected component for you. Once the new part arrives and is installed, this should resolve the issue.
In the meantime, we truly appreciate your patience while the replacement is on its way. If you have any additional questions or notice any changes, feel free to let us know anytime.
I could check, but they have already initiated a replacement based on diagnostics. I’m guessing the remote diagnostic found it wasn’t correct.
Thank you. I was honestly hoping there could be a quick fix while waiting for the diagnosis, but they moved pretty quick on it. Didn’t even need me to try anything weird. I was sent the video on how to do the replacement already, just waiting on the part. Looks like it’s going to be fun…