Firmware 3.11.0 Broke my Yarbo

Called in a ticket. Issue is confirmed. After this update my Yarbo cannot be reached by halo, wifi, or cellular via the app. Only Bluetooth works. Its been confirmed and escalated.

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There is a server side issue right now. Could be why. I can’t connect to mine either.

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I have the exact problem too. Just got a replacement core and everything was working perfect with it. Hope they can push a fix down.

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Same here.

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Glad I’m not the only one. I’m like wait a second this thing was working great earlier and now it just went crazy and I can’t connect. But I can see the live camera feeds. Hopefully they figure out the problem soon.

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Seems to be back online now

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They pushed a fix and everything is working correctly this morning.

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I was pretty sure I have dead core on my hands again. Just amazing how all updates for me in 2025 has been nothing but troubles on the moment they have been installed to my Yarbo. What’s even more amazing is that Yarbo clearly scrambled all its resources to implement a quick fix but failed to communicate why so many machines where not able to be connected to. Took them maybe 2 days (?) to fix this but they didn’t find 5 minutes to send information out on email that we are working on the problem. Unbelievable communication skills.

It has been pointed out countless times on this forum already about the need of better communication, but as the repeating is the mother of all things. So here it goes again. @Yarbo-Forum Let’s just do better next time!

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I’m having the same issue!

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Been down since Friday for me.

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I guess it pays to be farther down the update list.

Still no update, but Yarbo isn’t bricked either.

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Hi there,

Earlier, a temporary server issue may have caused your Yarbo to appear unresponsive, but this has now been resolved.

If the Core still isn’t responding, please try connecting via Bluetooth while staying nearby — this can be used as a temporary workaround.

If the problem continues, please submit a support ticket so our team can follow up directly.

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@merkswood Thank you for the feedback. We agree that communication could have been better. Our team was focused on resolving the issue as quickly as possible, but we understand how important timely updates are.

We’re sorry for the inconvenience and will work to improve next time.

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