To begin with, this is a replacement unit from Yarbo. It worked fine for about three weeks after I was able to get someone else to map my yard. Lo and behold one day I looked outside and found it not moving, in fact it had shut itself off. I finally was able to get it back to the docking station, running mind you with the mower attached. since then, I have not been able to get it to connect to my Wi-Fi or get e module to connect including the sam. I have various screenshot of different screens, which I am unsure how to attach here. These screenshots are in my phone. And I can’t seem to retrieve them.
Tap this icon here to upload.
Have you tried unplugging the data center and the rover battery cable for 5 mins, then powering up the DC first, then the core? Hold the power button on the core for 60 seconds when turning it back on. Also, if you haven’t yet, submit a ticket. Drop the ticket number here if you have.
You can refer to Bryan’s screenshots above for how to upload your images here.
In the meantime, please feel free to submit a support ticket for this issue so our team can look into the Wi-Fi and module connection problems further.
Ticket #238541… No joy on 5 minutes disconnect.
Sorry to hear the issue is still happening. I’ve checked your support ticket, and your case has already been escalated to our support team for further investigation. They’ll review the details and get back to you as soon as possible.