Send a ticket #214190 a while ago, about Yarbo stuck at adjusting the blades, took 20 days to resolve by sending a new mower module,
had to buy an emergency mower as grass was getting knee high
changed mower module today, now stuck at blades spinning up message, but no spinning,
I did firmware upgrade, soft reset, hard reset, disconnected the battery, did a full system shutdown and restart,
and nothing,
next ticket #224200
great product /s
Man that sucks. I just got a new Pro mower as I had the waiting for blades to reach speed issue, where one blade would never spin. So far so good after a few mows.
Hi there, we’re really sorry for the inconvenience caused, and we completely understand your frustration, especially after experiencing repeated issues with the mower module.
I’ve reviewed both of your tickets, and we will continue following up on this issue through ticket #214190 to ensure it is properly investigated and resolved. Our team will review the latest update you reported and help move the case forward as soon as possible.
Thank you for your patience and for providing all the troubleshooting details. We truly appreciate your cooperation.