Has anyone here attempted to return their yarbo and modules for a full refund? My core unit is dead after less than a month, and I am just not sure I have faith that a new core unit will be any better, so I am considering requesting a refund. Does anyone know the process for this? I also don’t have any of the original packaging. Thanks
We’re truly sorry to hear about your experience and completely understand your concerns. Please rest assured that we stand behind our product and are fully responsible for any issues you’ve encountered.
If you prefer to request a refund, our support team will guide you through the process in your existing support ticket (I’ve reviewed your ticket and noted your request). If you no longer have the original packaging, that’s okay—you can mention this in your ticket. We offer replacement packaging for purchase, and the cost will be deducted from your refund amount.
Thank you for your understanding and patience!
I haven’t decided what to do yet