Snow Blower on 1st snow storm

1st snow blower and broken belt and lot of white plastic pieces

Sorry to hear that your first snowblower experience isn’t more positive. Certainly not an ideal first impression.

I suggest opening a ticket for this, and include the pictures in the ticket. You can also add the ticket number to this thread for @Yarbo-Forum to Dee and hopefully you’ll receive an expedited fix.

Hi there, sorry to hear you’re running into this issue.

I checked your support ticket in our system, and it has already been escalated to our field service engineer for further investigation. Our team will follow up with you as soon as we have a clear diagnosis and the next steps to resolve it.

I was issued ticket #140447. I was so looking foward to using my Yarbo during our first snow storm. I hope this gets resolved before it snows again.