I have a new issue with my snowblower. Everytime my snowblower raises and lowers the head it dis-connects from the base saying no module detected. I have dis-connected the unit completely including the power cord and put back together making sure the latches latch. I Have restarted unit several times by the app. I have pushed the start button on the unit. I have taken off the battery and reconnected the battery. The blower still disconnects when it raises and lowers.
Sorry to hear about the issue
I suggest you open a ticket and paste the ticket number here. That might help in getting the issue addressed quicker.