The unit immediately goes to the perimeter of an area and stops. I get the “Yarbo is adjusting the blade message” but there is no sound of any adjustments. After a while, the Yarbo gives up and returns to the base. There is no blockage, the Yarbo is fully charged, and I have the latest updates. This happens in all of my areas. It happened about a month ago but then just started working properly, but now I cannot do any mowing in any area. Rebooting does not help. Can anyone help me fix this problem? (I have opened a ticket)
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Had exactly this happen to me yesterday. I solved it with the 1 minute power button reset (hold the button behind the robot for 60s even when it shuts down and release, if it doesn’t boot you can then press 3s to boot it).
Not sure if it was just luck but it did work for me. Before that I had tried the reset on the app, press the button 3 seconds, cancel and restart plan, etc). But the 60s trick reported by others worked. Maybe it would have recovered by itself but may be worth a try?
I hope that works. Please keep us posted.
This is from the Official Yarbo discord on this same issue:
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It will be one of the following three causes:
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M25 wire harness connection issue,
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Grass buildup or debris jammed in the cutting disc area,
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Malfunction of the cutting motor or cuting height motor,
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Will need to solve through engineer from back end. It is either a replacement or maybe a remote fix can solve this depends on the root cause.
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Thanks. The 60 second rebooting did not work. Back on July 4, that is how I got the unit going again after I experienced the same problem, but now it is not doing the trick. The ticket I put in still has not been handled (apart from a message saying it was forwarded to the engineers). Meanwhile, the grass is getting too tall for the Yarbo to handle effectively and I’m going to have a miserable time getting back on track once the unit does work again.
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The result: the Yarbo engineers concluded there is a main power sampling short circuit in the mower module, so they are replacing the module.
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Thanks for the update.
At least there is a fix headed your way.
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I missed 1 week of mowing while waiting on the mower replacement. I’m on my third mow and it’s looking better.
Took a lot of cleaning the mower and some cursing may have happened.
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I am having this same issue. Ticket has been submitted. How long did it take for you get a solution worked out?
Mine did this exact same thing, first time mowing after the last software update… although was about a week later.
Seems like a software issue but who knows. I put in a ticket last Friday and replacement is scheduled to arrive tomorrow (so right at one week). That includes some pauses on my end when I couldn’t get to it. So that seems pretty reasonable to me…
At first they told me to make sure my disks were not blocked, sent in a video of them spinning freely and then it got escalated up… may want to do that preemptively to speed things up.
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Thank you for the response! One week is reasonable to me as well. I will go ahead and upload the video just in case they need it.
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Lower the discs all the way down and make sure nothing is up underneath on the guards or behind the discs or on the disc motors. Any video and picture evidence preemptively provided should help your case.
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Also maybe check how far the cutting disks extend.
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