The last time the Yarbo worked correctly is May 10th. It cut the assigned area completely. Every time since then the Yarbo says “Yarbo is adjusting the blade” and never starts cutting the grass. It doesn’t matter how long I leave it there. Then Yarbo sends me a message that “Yarbo may be stuck”. I have tried App Restart Yarbo System, disconnect the battery, and hold the power button for 60 seconds. Nothing has worked. The bottom disc spin freely. I attached a video with my support ticket.
I am also experiencing other issues. The front camera does not always work on the lawn mower module when using Smart Vision. I randomly receive notifications that other cameras are not functioning. The top light never turns off. Support ticket submitted.
Mower disc spinning
Welcome to the club 
My module completely died yesterday and is not adjusting the blades. Previously I was able to somehow woodoo-dance the thing to get unstuck from the ‘adjusting blades’ issue by unpluging, rebooting etc. Now it’s done. Yarbo promised to send replacement mower, but no updates for 9 days already. #197033
Same issue/ error codes happened to my Pro module.
Most likely a damaged power cable near the connection to the mower motors inside the Pro Module
@Yarbo-Forum can you help with the ticket above
Sorry to hear about the issues you’re experiencing. Could you please provide your consent for us to perform a remote diagnosis on your machine through your support ticket? This will help us proceed with the investigation more efficiently.
As our support team has been handling a high volume of tickets recently, response times may be slightly slower than usual. We kindly ask for your patience while you wait for a reply.
Please perform the remote diagnosis. Support ticket #208169.
Be sure to drop that consent in your ticket.
@Yarbo-Forum waiting on an update to either remote diagnostics or replacement shipping status. #208169
@cedricl70 I’ve asked the FSE team to follow up as soon as possible. We will keep you updated in the ticket thread shortly.
Same issue here but I get the additional “Power Board issue” error, I guess they remoted in and “fixed” the issue but on the next deployment the same error popped up and now I’m waiting 3 days and haven’t gotten a response yet, funny thing is the exact same issue happened exactly 1 year ago, I know because I was having a 4th of July party and couldn’t wait to show everybody Yarbo but he wasn’t working, looking like the same thing is going to happen again this year.
Sorry for the delayed response. Your case has been escalated and we will come back to you with a solution as soon as possible.
I’ve been having the same “adjusting the blade” issue (Mower Pro), and it’s been 6 days since support told me they were about to run diagnostics and get back to me “shortly.” Very frustrating.
In my case, it started with a “right motor blocked” error, but both blades spin freely. There’s a constant whine coming from the Mower Pro unit. I’ve tried rebooting, detaching/reattaching, and cleaning under the deck a few times. I tried setting an area to various blade height settings as an experiment, and it seems that the unit “thinks” the blade is set to 4". So if the area is set for that height, it will mow without trying to unsuccessfully adjust the blade height. But the blade height is actually very low, so it just chews up the turf.
Ticket #211355
May not help, but have you tried disconnecting the battery for 5 mins and then unplugging and reconnecting the module before powering back up?
Hi Bryan,
Thanks for the suggestion! I just gave it a shot, but no joy. After powering back on, the core retracted/extended the mounting plate, and a few moments later the electrical whine/buzz started up. Same symptoms as before.
Thanks again!
-Chris
Worth a shot. Sounds like the lift motors are out of alignment or not functioning. Hopefully support gets back to you soon.
Sorry for the delayed response. I’ve already asked our team to look into your case as soon as possible. Thank you for your patience.
Hello Cedric70,
Your problem sounds very familiar to my experience. I too have cameras that report they are ‘blocked’, when they clearly are not. I’ve raised a ticket on that issue.
The other problem you raise is the ‘Yarbo is adjusting the blade’ and the robot doesn’t start the workplan after that.
I too have the same issue, but I discovered that my disks were not moving from the highest possible height… they were stuck at 10.4 cm. Once I changed the cutting height of an area to 10.4 cm, the robot starts the work plan.
From your video, your disks look like they are in the highest possible position. Try manually changing the height to something lower and see if the disks move down. If they don’t, you problably have the same problem as I. You can then change the cutting height to 10.4 cm (or equivalent) and see if the robot starts working.
Let me know what you find.
Good luck.
Rob Donald
Same issue here i just had to spend $80o un a lawnmower because my $5000 Yarbo does not work, by now this is a known issue, so dear Yarbo team, … fix it. It goes out to the starting point shows adjusting the blades and faults out after 10 min. This is unacceptable, my ticket is now open for 7 days, and the only thing i get is useless blah from a wannabe engineer. fix the problem, and do it now, here in Florida the grass grows about 4 inches a week (or 10 cm for non imperial people), so even if you fix my $5000 paperweight it will not be able to cut my lawn, as it is now about knee high.
So are you going reimburse me for my purchase because your product failed ???
Should have stuck with a known premium brand like Stihl, I am expecting an answer as I am still under warranty, … maybe a call to the Attorney General will get you moving, …because currently this looks like fraud to me.
Just wanted to update with my experience - after a few more days and a couple pokes requesting status updates, Yarbo has shipped me a replacement Mower Pro module. So hopefully I’ll be back up and running soon!
