Why was the tow rating lowered?
There were reports of the hitch mount snapping off due to too much tongue weight. Ken talked about this in one of the trimmer videos. They released a new hitch mount that comes with a reinforced back brace.
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This was always a capability maximum but not a recommendation for daily and continuous use. And as @JNS has mentioned people were putting too much tongue weight and rear weight on it going down hills and other things that it isn’t really capable of dealing with. It’s 140lb robot and isn’t going to stop a boat from pushing it going down hill. Certainly not a 3,500lb load.
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As @JNS and @bryan.wheeler has mentioned, the previous tow rating reflected the maximum capability of the unit. However, for regular daily use—especially for typical yard towing tasks—we recommend a towing capacity of 500 lbs to ensure safe and reliable performance.
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